Urgent Care or ER?


Knowing the difference between emergency care and urgent care can be tricky, but there are important distinctions that include the severity of symptoms and level of care.

In a study published by the Centers for Disease Control & Prevention, the National Center for Health Statistics found that 48 percent of patients who had visited the emergency room did so because their doctor’s office was not open.

Many people with minor illnesses or injuries choose to go to the emergency room for after-hours care, without realizing urgent care would suit their needs and is a much more affordable alternative.

Urgent care is not emergency care. They are clinics that provide same-day treatment for non-life-threatening symptoms. Urgent care is the place to go for those who are sick or injured and the primary care physician is unavailable.

Urgent care clinics have extended hours and are open seven days a week. The staff are generally equipped to handle non-life-threatening injuries or symptoms, including:

  • mild asthma
  • sore throat
  • fever without a rash
  • ear pain
  • bleeding nose
  • vomiting
  • persistent diarrhea
  • painful urination
  • dehydration
  • mild lacerations
  • minor fractures and sprains
  • minor burns

The emergency room is for injuries or conditions that require rapid, advanced treatments or surgery. Hospital emergency rooms are staffed and equipped for complex, critical needs—life-threatening situations such as a heart attack, stroke or injuries sustained in a car accident. Other life-threatening symptoms include:

  • difficulty breathing
  • coughing blood
  • severe, persistent chest pain, especially if accompanied by arm/jaw pain, sweating or vomiting
  • spinal injury
  • severe vomiting or diarrhea
  • severe heart palpitations
  • sudden, severe headache
  • seizures
  • drug overdoses
  • severe burns
  • newborn baby with a fever
  • falls that cause injury or occur with blood thinners
  • sudden vision change
  • broken bones or dislocated joints
  • deep cuts or large open wounds with persistent bleeding
  • severe flu or cold symptoms
  • high fevers with rash
  • altered mental state or confusion
  • sudden loss of balance or fainting

In addition to any unplanned urgent or emergency care visits, it can be a good idea to have ready a list of all the medications you take and how often you take them, as well as a list of any allergies or medical procedures or surgeries.

If in doubt over which to pick, it’s better to be safe and choose the emergency room instead of risking your life. Generally, people are advised to use their best judgement or discuss it with your doctor ahead of time.